Got questions? We’ve got answers.

Yes. You can cancel any time in the Apple App Store settings and you won’t be charged. Your access will continue until the trial ends.

Your selected plan starts automatically. You can switch plans or cancel at any time from the App Store’s subscription settings.

Yep! Our Family plan covers 2–6 members and includes all All-Star features like Unlimited Hearts, Training Zone, Review Lab, and no ads.

Absolutely. Progress, streaks, badges, and favorites sync to your account so you can pick up on any device.

A day counts when you complete any learning session or fitness challenge. Missing a day breaks the streak, but you’ll never lose your hard-earned badges.

Make sure you’re on the latest app version. If you still don’t see updates, force-close and reopen the app. Content drops roll out over a few hours globally.

You can review previously viewed lessons offline. New lessons, leaderboards, and cloud sync require a connection.

We collect minimal usage data to improve learning outcomes—such as session duration and completed activities. We never sell personal data.

Head to Settings → Privacy in the app to export or delete your data. You can also email support@sportlingo.ai and we’ll help.

Email support@sportlingo.ai or use the in-app ‘Help & Support’ form (Settings → Help). We reply as soon as we can!